Alder & Ash Counselling
Logistics

Fees & availability

I aim to keep things as transparent and straightforward as possible. If you are waiting for an NHS or agency referral, please feel free to get in touch to discuss options.

Fee per session

£50

A single, straightforward fee. No sliding scale, no extras, no surprises.

Book a free call

Session length

50 minutes

Availability

In-person in Retford and online across the UK.

Initial call

20 minutes, free, no obligation

Payment

Upfront, on the day or beforehand. Several easy ways to pay.

Common questions

Do you offer a sliding scale?

No. I charge a single flat rate. I find it keeps things simpler and more equitable, without the awkwardness of means-testing.

How do I pay?

Payment is due on the day of your session, either beforehand or at the time. I accept bank transfer and several other easy methods. Details are shared when you book.

What if I need to cancel?

I ask for at least 48 hours notice where possible. This allows me to offer the slot to someone else. Late cancellations may be charged at the full rate.

Is the initial call really free?

Yes. The initial 20-minute call costs nothing and carries no obligation. It is simply a chance to see whether working together feels right.

How many sessions will I need?

There is no fixed number. Some people find a handful of sessions is enough; others prefer to work over a longer period. You are free to stop at any point.

Do you work with insurance?

I do not currently work directly with insurance providers. If your insurer reimburses private counselling costs, I can provide a receipt for your records.

Ready to take the first step?