Person-centred counselling in Retford
I’m Alan Malt, a person-centred counsellor offering in-person counselling in Retford, Nottinghamshire, and online sessions across the UK.
You might be feeling anxious, grieving, struggling with low mood or simply finding life difficult. You don’t need a clear explanation of what’s wrong before reaching out.
I offer a space where you can feel heard and explore what matters to you, without pressure to find answers before you’re ready. We work at your pace.
Looking for face-to-face support? Read about counselling in Retford.
Registered Member MBACP · Registration number 422583
What would you like to know?

About Me
My name is Alan. Person-centred counselling isn't just how I work, it's how I see people. It's a way of being in the world that I find myself returning to in every conversation, every relationship, every part of my life.
The thing that drew me to this approach, and keeps drawing me back, is its fundamental belief: that people aren't broken. That given the right conditions, real warmth, genuine honesty, and the experience of being truly heard without judgement, something in us already knows how to move. I didn't adopt that as a professional position. I believe it.
So when you're sitting with me, I'm not running through a checklist or steering you towards a conclusion I've already reached. I'm genuinely curious about you. About what you're carrying, how it got there, and what it might mean. That curiosity isn't a technique, it's just who I am.
I've worked with people facing anxiety, grief, burnout, identity, complicated relationships, neurodivergence, caring responsibilities, and the many things that are hard to name but heavy to carry. Whatever brings you here, I'm interested in you as a person, not as a set of symptoms to be managed.
If you choose to work with me, you don’t need to arrive knowing exactly what to say, what you want to work on, or where to begin. You can simply bring whatever feels important to you, in your own words and at your own pace. My four years of training, alongside my experience working with people in community and hospice settings, have helped me develop the skills to offer a safe, thoughtful and supportive space. I also have regular clinical supervision, which helps me reflect on my practice and ensure I’m working responsibly and ethically. But none of that makes me the expert on you. You are the person who knows your own life and experiences best. My role isn’t to tell you what you should do or how you should feel, but to be alongside you as we explore what is happening for you. You decide what we talk about, what feels important, what feels helpful, and ultimately whether counselling feels right for you.
If you are looking for face-to-face sessions, read about counselling in Retford.

I don't think of myself as someone who fixes people. I'm someone who shows up, listens carefully, and tries to understand.
Training & experience
Qualifications
Certificate in Counselling Skills
Certificate in Counselling Studies
Diploma in Therapeutic Counselling
Four years of training, including personal development, theory and supervised practice.
Psychological Needs in Palliative Care, LOROS
Specialist CPD in end-of-life emotional needs, loss and bereavement.
Practice placements
- Volunteer Counsellor, Dove Cottage Day Hospice
- Volunteer Counsellor, Bright Hope North West Leicestershire
- Over 100 hours of supervised client work.

Registered Member MBACP 422583
The British Association for Counselling and Psychotherapy is the UK's leading professional body for counsellors and psychotherapists. BACP membership means I work within a published ethical framework and am accountable to an independent complaints process. View Alan Malt's BACP Register entry
Insured for professional practice

Why Alder & Ash?
The alder tree grows in wet, difficult ground. It is known for its resilience, its ability to stabilise and strengthen the soil around it. The ash stands for renewal, a tree of connection and continuity, long associated with endurance and quiet transformation.
Together, they reflect something true about the work of counselling: that hardship and growth often exist alongside each other. You do not need to leave the difficult parts behind in order to begin moving. Often, it is precisely those parts that are worth understanding.
The name is a reminder that counselling is not about someone else deciding where you should be. It begins with understanding where you are, and giving you the space to discover where you might want to go.
How I Work
Person-centred counselling is based on a simple but significant idea: that given the right conditions, people are capable of understanding themselves more deeply and finding their own way forward.
For me, that means trying to understand your experience from your point of view, being genuine with you, and meeting you without judgement. You don't need to be a particular way with me, or know what you're supposed to talk about. We can begin with whatever feels important to you. These aren't techniques I apply to you. They're qualities I try to bring to the relationship we build together.
What Sessions Feel Like
Some weeks may feel clear and focused. Other weeks may feel messy, emotional, quiet, or uncertain. All of that is welcome.
50 min
Each session, enough time to settle in, explore, and leave without feeling rushed.
Online or in-person
Whatever works best for you: at home on a screen, or in a room together.
Free first chat
20 minutes, no obligation, no pressure. Just a chance to see if this feels right.
Sessions are a space to talk openly, slowly, and honestly. There is no agenda you need to follow, and no correct way to use the time.
Areas I Can Help With
You do not need to arrive with the right words or a clearly defined problem.
Many people come to counselling feeling uncertain about what is wrong, only that something is. That is a completely valid place to start. We can untangle it together.
Anxiety And Emotional Distress
A space to explore anxiety, stress and overwhelm at your own pace, and to understand what they may be responding to in your life.
Identity And Self-Discovery
Room to explore who you are, what matters to you and what you need, without being steered towards anyone else's answer.
Relationship Difficulties
Exploring patterns in relationships, communication, boundaries, and the ways we connect or struggle to connect with others.
Life Changes And Transitions
Working through the disorientation that comes with significant change, whether expected or not, welcome or not.
People-Pleasing, Shame And Anger
Exploring the patterns underneath these experiences, what they protect, what they cost, and what might be possible without them.
Neurodivergence
A space where neurodivergent clients can explore their experiences without judgement, informed by both professional understanding and lived experience.
Carers And Caring Responsibilities
Supporting those who provide care for loved ones, who may carry exhaustion, guilt, resentment, isolation, or a quiet loss of self.
Bereavement, Grief And Loss
A place where grief can take whatever shape it takes: bereavement, anticipatory grief, the loss of a relationship, an identity or a future you had expected.
End-Of-Life And Palliative Care
Working with individuals and families navigating life-limiting illness, uncertainty, meaning, mortality, and emotional adjustment.
Kink And Alternative Relationships
A non-judgmental space for people in kink relationships, BDSM dynamics, ethical non-monogamy, polyamory or other relationship structures. Your choices won't be questioned here.
This list is not exhaustive. If what you are carrying is not named here, please do get in touch. Whatever you are facing, I will do my best to help.
Counselling Services
Each of these pages goes into detail about how I work with that particular experience. You may find yourself in more than one, that is completely normal.
Fees & Availability
If you are waiting for an NHS or agency referral, please feel free to get in touch to discuss options. I aim to keep things as transparent and straightforward as possible.
Fee per session
£50
A single, straightforward fee. No sliding scale, no extras, no surprises.
Book a free callSession length
50 minutes
Availability
In-person in Retford. Online across the UK.
Initial call
20 minutes, free, no obligation
Payment
Upfront, on the day or beforehand. Several easy ways to pay.
Not sure yet? A free 20-minute conversation costs nothing and commits you to nothing.
Book a free callCommon Questions
If you have a question that is not answered here, please feel free to get in touch. There is no such thing as the wrong question.
Is everything I say confidential?
Yes. Everything you share in sessions is held in confidence. I will not discuss what you tell me with anyone else without your knowledge and consent. There are a small number of exceptions to this, for example, if I had serious concerns about your safety or the safety of someone else, and I would always aim to discuss this with you first rather than act without your knowledge. Confidentiality and its limits are something we talk through openly at the start of our work together.
How many sessions will I need?
There is no fixed answer to this, and I would be cautious of anyone who gave you one. Some people find that six to twelve sessions is enough to feel meaningfully different. Others prefer to work over a longer period. The pace and length of our work is something we review together as we go, and you are always free to stop at any point. There is no minimum commitment.
What is the difference between counselling, therapy, and psychiatry?
These terms are often used interchangeably, which can be confusing. Counselling tends to focus on particular difficulties or life experiences, and is often shorter-term. Psychotherapy is similar but often involves deeper or longer-term work. Psychiatry is a medical specialism, psychiatrists are doctors who can diagnose mental health conditions and prescribe medication. In practice, the distinction between counselling and psychotherapy is less important than finding a practitioner you feel comfortable with.
What if I do not know what to talk about?
That is completely fine. Many people arrive not knowing where to start, or with a vague sense that something is wrong but no clear words for it yet. We can begin wherever you are. Sometimes the most useful sessions start with 'I do not really know what I need from this.' You do not need to prepare, and there is nothing you need to have figured out beforehand.
How do I know if counselling is right for me?
If you are asking the question, that is usually reason enough to explore it. Counselling is not only for people in crisis. It can be useful when things feel stuck, when you are going through a significant change, when you want to understand yourself more clearly, or simply when you want a space to think out loud with someone who will listen properly. The free 20-minute chat we have before committing to sessions is specifically for you to get a sense of whether this feels right.
What if I need to cancel a session?
Life happens, and I understand that. I ask for as much notice as possible if you need to cancel or reschedule, ideally at least 48 hours. Sessions cancelled with less notice may still be charged, depending on the circumstances. We will agree a clear cancellation policy at the start of our work, so there are no surprises.
Where are you based?
The practice is based in Retford, where I offer in-person counselling. Online sessions are available across the UK, including if you live further away or travelling is difficult.
Is online counselling as effective as meeting in person?
The research suggests that online counselling is broadly as effective as in-person work for most people. Some people find it easier to open up from the familiarity of their own space. Others prefer the clear physical boundary of meeting in person. There is no right answer. If you are unsure which would suit you, we can talk it through before we begin.
Do you offer reduced-fee sessions?
No. I charge a single flat rate, with no sliding scale or reduced-fee sessions. I find this keeps things simpler and more equitable, without the awkwardness of means-testing.
Do you attend clinical supervision?
Yes. Regular clinical supervision is a professional and ethical requirement, and I attend it consistently throughout my practice. Supervision is a space where counsellors reflect on their work with a qualified, experienced supervisor in order to maintain quality, spot blind spots, and protect the people they work with. Your name and any identifying details are never shared.
PreparationTools & Resources
Tools & Resources
Between sessions, or when you are not yet ready to start counselling, these simple tools may be useful. None of this is homework and none of it is required: take what feels helpful and leave the rest.
5, 4, 3, 2, 1 grounding
A sensory grounding exercise to help you return to the present moment when anxiety or overwhelm takes hold.
Read morePDF
5, 4, 3, 2, 1 grounding
When anxiety pulls you out of the present, this exercise uses your five senses to anchor you back to where you are. Move through each step slowly, without rushing.
- 5Name five things you can see around you. Look for detail, colour, texture.
- 4Notice four things you can physically feel, your feet on the floor, the weight of your hands, the fabric of your clothes.
- 3Listen for three things you can hear. Include quiet sounds you might usually ignore.
- 2Find two things you can smell, or two scents you find calming if nothing is immediately present.
- 1Notice one thing you can taste, or take a sip of water and pay attention to how it feels.
You can repeat this as many times as you need. There is no time limit.
Breathing and slowing down
A simple breathing practice to calm the nervous system and create space between stimulus and response.
Read morePDF
Breathing and slowing down
When we are anxious or overwhelmed, our breathing tends to become shallow and fast. Deliberately slowing the breath signals to the nervous system that it is safe to settle.
Box breathing (4-4-4-4)
- Breathe in slowly through the nose for a count of four.
- Hold gently at the top for a count of four.
- Breathe out slowly through the mouth for a count of four.
- Hold gently at the bottom for a count of four.
Repeat four to six times, or for as long as feels useful.
Extended exhale
If box breathing feels too structured, simply try making your out-breath longer than your in-breath. Breathe in for four counts, out for six or eight. The extended exhale activates the parasympathetic system and gently slows the heart rate.
If you feel dizzy at any point, stop and breathe normally. You can return to this when you feel ready.
Vagus nerve calming
Gentle techniques that activate the vagal brake and help move the body out of a stress response.
Read morePDF
Vagus nerve calming
The vagus nerve runs from the brain through the body and plays a central role in how we move between states of activation and rest. These simple techniques can help stimulate the vagal response and encourage the body to settle.
Cold water
Splash cold water on your face, or hold your wrists under cold running water for thirty seconds. This can trigger the dive reflex and slow the heart rate.
Humming or singing
The vagus nerve passes through the vocal cords. Humming, singing quietly, or even gargling stimulates it directly. Try humming a slow, low note for a few breaths.
Physiological sigh
Take a normal breath in, then add a second short inhale through the nose to fully inflate the lungs. Then release with a long, slow exhale. This rapidly offloads carbon dioxide and can quickly reduce feelings of panic.
Gentle neck and shoulder movement
Slowly roll your shoulders back, or gently turn your head from side to side. These movements stimulate the vagal branches near the neck and can ease physical tension held in the upper body.
Journalling prompts
Reflective questions to help you explore what you are thinking and feeling in your own time.
Read morePDF
Journalling prompts
You do not need to write for long, or in any particular way. These prompts are simply an invitation to slow down and notice what is there. Write without editing yourself.
To explore what is present
- What am I carrying today that I have not yet put into words?
- Where in my body do I notice tension, heaviness, or discomfort right now?
- What would I say if I knew no one would ever read it?
To understand your patterns
- What do I do when I feel overwhelmed? Does it help?
- What do I find hardest to ask for, and why?
- When do I feel most like myself?
After something difficult
- What happened, and what did I make it mean?
- What do I need right now that I am not getting?
- What would I say to a friend in my position?
There are no right answers. The point is the noticing, not the conclusions.
Emotional check-in
A structured way to pause and notice what is happening inside, physically, emotionally, and mentally.
Read morePDF
Emotional check-in
An emotional check-in is a brief, deliberate pause to take stock of where you are. It can be useful first thing in the morning, before a difficult conversation, or any time you feel disconnected from yourself.
Work through each of the following, without judgement:
Body
Where do I notice sensation right now? Is there tension, heaviness, tightness, ease? Simply notice, without trying to change anything.
Emotion
If I had to name what I am feeling, what words come to mind? More than one word is fine. So is not knowing. What is the quality of the feeling, and how intense does it feel on a scale of one to ten?
Mind
What thoughts are most present right now? Are they about the past, the future, or this moment? Are they facts or interpretations?
Need
Given all of the above, what do I most need right now? Rest, connection, movement, expression, space, support?
This takes two to three minutes. The more you practise it, the more naturally it comes.
Preparing for your first session
Practical guidance on what to expect, what to bring, and how to arrive with less anxiety.
Read morePDF
Preparing for your first session
It is entirely normal to feel nervous before a first counselling session. Many people do. The following may help you feel a little more prepared.
You do not need to know what to say
There is no script. You do not need to arrive with a clear problem or a tidy explanation. You can simply say where you are and we will find the words together.
What the first session is for
The first session is a chance to meet, ask questions, and get a sense of whether this feels like the right fit. There is no obligation to continue, and nothing is assumed.
Practical things
- Sessions are 50 minutes.
- Online sessions require a stable internet connection and a private space where you feel free to speak.
- In-person sessions, please arrive a few minutes early rather than rushing.
- It is fine to cry, to go quiet, or to not know what you feel. All of it is welcome.
After the session
Some people feel lighter after a first session. Others feel stirred up or tired. Both are normal. Give yourself some time afterwards if you can, rather than heading straight into a busy schedule.
If you have specific questions before your first session, you are welcome to get in touch by email first.
In-person counselling in Retford
If you would prefer to meet face to face, I offer in-person counselling in Retford, welcoming people from the town and surrounding areas.
Choosing a counsellor is personal. A free 20-minute introductory call gives us an opportunity to talk about what brings you to counselling, answer your questions and consider whether working together feels right for you.
If you have questions about the appointment location or access arrangements, please get in touch before booking. You can also find current session fees on the Fees & availability page.
If travelling is difficult, or you prefer to meet from your own space, online counselling is available across the UK.
Get in Touch
If you would like to ask a question, find out more, or arrange an initial conversation, please use the form below. There is no obligation and no pressure.
If you are in immediate danger or experiencing a mental health crisis, please contact emergency services (999), NHS 111, or the Samaritans on 116 123. Alder & Ash Counselling is not an emergency or crisis service.
